Title

When Account Management NewBiz Opps are Closed, and an email is sent from the client it keeps re-opening it

Product

Fitsuite

Attachment

Page

https://hub.app.geeks.ltd/crm/Full-search/New-view/Timeline.aspx?id=137da4f3-d39e-4410-a3c3-2465befdcaa4

If the URL is not the same as recorded, please provide the ERROR URL

Input

Account Management > Closed Oppertunity where a new email is received

Steps you took that leads to the bug

Account Management > Closed Oppertunity where a new email is received

Expected outcome

The ticket should remain in closed.

Actual outcome

The ticket re-opens

T94193